About Us

About Formcloth

Style made clear and simple.

Formcloth is an online store focused on women's dresses for customers in the United States. Our goal is to provide a clear, convenient and transparent shopping experience where customers can review product information, pricing, shipping terms, payment options and return conditions before completing a purchase.

Store at a glance

Store Formcloth
Website formcloth.com
Products Women's Dresses
Shipping United States Only
Shipping Fee $6.99 per order
Returns 30 days from delivery
01 / Who We Are

A straightforward online shopping experience.

Formcloth is an online retailer offering women's dresses through formcloth.com. We aim to make our store easy to understand and straightforward to use, with important information available before a customer places an order.

  • Clear product information
  • Transparent pricing
  • Visible shipping charges
  • Defined delivery estimates
  • Clear return conditions
  • Accessible customer support
  • Multiple payment options
  • Published store policies
02 / What We Offer

Women's dresses with clear product information.

Formcloth focuses on women's dresses. Our product pages are designed to provide relevant information so customers can review available options before making a purchase.

01

Product Presentation

Product images and descriptions are provided to help customers understand the item before purchasing.

02

Sizing Information

Available sizing information and product options should be reviewed carefully before completing an order.

03

Clear Pricing

Product pricing and applicable shipping charges are presented before customers complete checkout.

03 / Transparency

Important information before checkout.

We believe online shopping should be clear and predictable. Customers should be able to understand pricing, shipping, returns and payment terms before completing a purchase.

Shipping Fee $6.99
Handling Time 1–2 Business Days
Transit Time 5–10 Business Days
Return Window 30 Days
04 / Shipping & Returns

Clear fulfillment and return terms.

Our shipping and return conditions are published so customers can understand expected timelines and applicable costs before placing an order.

Shipping

  • United States shipping only
  • Order cut-off time: 5:00 PM ET
  • Handling time: 1–2 business days
  • Transit time: 5–10 business days
  • Estimated total delivery: 6–12 business days
  • Shipping fee: $6.99 per order
  • Carriers: USPS, UPS or FedEx

Returns & Refunds

  • 30-day return window from delivery
  • Free return shipping for approved returns
  • Prepaid return label sent by email
  • No restocking fee
  • No storage fee
  • Refund processing within up to 7 days after approval
05 / Payments

Flexible checkout options.

Customers may use supported credit cards, debit cards and eligible express checkout methods displayed during checkout.

Credit & Debit Cards
  • Visa
  • Mastercard
  • American Express
  • Discover
  • Diners Club
  • Elo
  • JCB
  • Union Pay
Express Checkout & Digital Wallets
  • Shop Pay
  • PayPal
  • Google Pay
  • Apple Pay
  • Venmo
06 / Privacy

Responsible handling of customer information.

Personal information may be processed when necessary to manage orders, payments, shipping, returns, customer support, fraud prevention, website security and applicable legal obligations.

01

Order Processing

Information may be used to process purchases, arrange delivery and provide transactional communications.

02

Customer Support

Order and contact information may be used to respond to questions and resolve customer service requests.

03

Website Security

Information and cookies may be used for website functionality, security, analytics and fraud prevention as described in our policies.

07 / Store Policies

Policies designed to keep store information clear.

Customers can review our published policies for detailed information about how Formcloth operates and what to expect when shopping with us.

Contact Formcloth

Questions about your order or our store?

Our support team can assist with orders, shipping, returns, refunds, payments and general store questions during our published support hours.

Store Formcloth
Website formcloth.com
Email support@formcloth.com
Address 497 Winchester Ave, New Haven, CT 06511-1919, United States
Support Hours Monday–Saturday, 8:00 AM–7:00 PM ET