Disclaimer
Last updated: October 2026
This Disclaimer applies to your use of formcloth.com, operated by Formcloth, and to the information, products, content, and services made available through the website. By accessing or using this website, you acknowledge and agree to the terms described below.
Summary
| Store | Formcloth |
|---|---|
| Website | formcloth.com |
| Products | Women's dresses |
| Product Images & Colors | May appear slightly different depending on device and display settings |
| Product Availability | Product availability may change |
| Size & Fit | Provided as guidance and may vary by body shape and personal preference |
| Delivery Dates | Estimates and may be affected by circumstances outside our reasonable control |
| Website Content | Provided for general shopping and informational purposes |
| External Links | Third-party services and external websites operate under their own terms and policies |
| Consumer Rights | Nothing in this Disclaimer limits rights that cannot legally be excluded under applicable consumer protection laws |
| Contact Email | support@formcloth.com |
| Support Hours | Monday–Saturday, 8:00 AM–7:00 PM Eastern Time (ET) |
1. General Information
The information provided on formcloth.com is intended to help customers understand our products, services, policies, and purchasing process. We make reasonable efforts to keep website information accurate, clear, and current. However, occasional errors, technical issues, or outdated information may occur. Where we identify a material error affecting an order or customer decision, we will make reasonable efforts to correct the information and assist the affected customer.
2. Product Information
Formcloth sells women's dresses through formcloth.com. We make reasonable efforts to provide accurate information regarding product descriptions, available sizes, product features, materials where applicable, pricing, availability, and product photographs. Customers should review the applicable product page before completing a purchase.
3. Product Images and Colors
We make reasonable efforts to display products accurately. However, actual product colors may appear slightly different from website images because of factors such as screen type, device settings, display brightness, color calibration, lighting conditions, and photography conditions. Minor differences caused by digital display technology do not automatically mean that a product is defective.
4. Product Size and Fit
Any size charts, measurements, fit descriptions, or sizing recommendations provided on the website are intended to assist customers in selecting a suitable size. Actual fit may vary depending on body measurements, body shape, product design, fabric characteristics, and personal fit preference. Customers should review available sizing information before placing an order. If an eligible product does not fit as expected, it may be returned in accordance with our Return & Refund Policy.
5. Product Availability
Products are offered subject to availability. Availability may change without notice because of inventory levels, customer orders, supply changes, technical synchronization, and operational limitations. Adding a product to a cart does not guarantee availability until an order is successfully accepted and processed. If a product becomes unavailable after an order is placed, we may contact the customer regarding available options or issue an applicable refund.
6. Pricing Information
We make reasonable efforts to display accurate pricing. Product prices on formcloth.com include applicable tax. A standard shipping charge of $6.99 per order applies and is displayed during checkout. Customers can review the applicable order total before completing payment. We do not intentionally use misleading pricing or undisclosed charges.
7. Pricing and Technical Errors
Occasionally, a website may contain an obvious pricing, typographical, or technical error. If we identify a material error before fulfillment, we may contact the affected customer to explain the issue. If an order cannot be fulfilled because of a verified error and payment has already been collected, the applicable amount will be refunded to the original payment method.
8. Shipping Estimates
Shipping and delivery information is provided in accordance with our Shipping Policy. Our standard shipping terms include:
- Order cut-off time: 5:00 PM ET
- Handling time: 1–2 business days, Monday through Friday
- Estimated transit time: 5–10 business days, Monday through Friday
- Estimated total delivery time: Approximately 6–12 business days
- Standard shipping charge: $6.99 per order
- Shipping area: United States only
Delivery times are estimates and are not guaranteed arrival dates.
9. Delivery Delays
Delivery may occasionally be delayed because of circumstances outside our reasonable control, including severe weather, carrier delays, public holidays, high shipping volumes, transportation disruptions, regional service interruptions, and incorrect or incomplete shipping information. Where appropriate, we will provide reasonable assistance with delivery-related issues.
10. Shipping Carriers
Orders may be shipped using USPS, UPS, or FedEx. Carrier selection may depend on delivery location, package requirements, routing availability, and operational considerations. Independent carriers are responsible for transportation after they receive the shipment, subject to applicable law and our customer service obligations.
11. Return and Refund Information
Eligible products may be returned according to our Return & Refund Policy. Our standard return terms include:
- Return window: 30 days from delivery
- Approved return shipping: Free
- Restocking fee: $0.00
- Storage fee: $0.00
- Refund processing: Up to 7 days after an eligible return is received, inspected, and approved
Customers should review the full Return & Refund Policy for complete eligibility requirements and procedures.
12. Refund Timing
Once an eligible refund is processed by Formcloth, a bank, card issuer, digital wallet provider, or other financial institution may require additional time to make the funds available. Additional posting time controlled by a financial institution is separate from our refund processing period.
13. Payment Information
Payment methods available on formcloth.com may include:
- Credit and Debit Cards: Visa, Mastercard, American Express, Discover, Diners Club, Elo, JCB, and UnionPay
- Express Checkout and Digital Wallets: Shop Pay, PayPal, Google Pay, Apple Pay, and Venmo
Availability may depend on the customer's device, browser, account eligibility, and checkout configuration.
14. Third-Party Payment Services
Payment processing may involve independent payment processors, banks, card networks, or digital wallet providers. These third parties may authorize transactions, decline payments, perform fraud checks, process payment information, process refunds, and apply their own security procedures, governed by their own terms and privacy policies.
15. External Links
Our website may contain links to third-party websites or services provided for convenience, functionality, payment processing, shipping, or informational purposes. Formcloth does not control independent third-party websites and is not responsible for their content, availability, security, privacy practices, or terms of service.
16. Third-Party Services
We may rely on third-party providers for services such as website hosting, payment processing, shipping, analytics, customer support, fraud prevention, security, and website functionality. While we choose service providers for legitimate business purposes, independent providers may operate under their own policies and legal obligations.
17. Website Availability
We aim to keep formcloth.com accessible and functional. However, uninterrupted availability cannot be guaranteed. Temporary interruptions may occur because of maintenance, technical failures, hosting interruptions, software updates, security incidents, third-party service failures, network outages, and circumstances outside our reasonable control.
18. Website Accuracy
We make reasonable efforts to maintain accurate website information. However, the website may occasionally contain typographical errors, formatting errors, technical errors, outdated information, and inventory discrepancies. We may correct errors when identified, and corrections will not remove rights that customers already have under applicable consumer protection laws.
19. General Informational Content
Content on formcloth.com is provided for general shopping and informational purposes. Website content is not intended to replace individualized professional advice in areas such as legal, medical, financial, or tax matters.
20. Fashion and Styling Content
Any styling suggestions, fashion descriptions, outfit recommendations, or similar content provided by Formcloth reflect general information or creative presentation. Personal preferences, appearance, fit, and styling results may differ from person to person, and such content does not guarantee a particular appearance or outcome.
21. Customer Responsibilities
Customers are responsible for reviewing product information before purchase, selecting an appropriate product size, providing accurate billing information, providing a complete shipping address, reviewing the order total before payment, following care instructions where provided, and following return instructions when requesting a return. Nothing in this section removes rights that customers have under applicable law.
22. Product Care
Where garment care instructions are provided, customers should follow them to help maintain the condition of the product. Damage caused by improper washing, drying, alteration, misuse, or care after delivery may affect return eligibility where permitted by applicable law.
23. User-Provided Information
Customers are responsible for ensuring that information they submit is accurate and lawful, including account information, shipping information, billing information, return information, and customer support messages. Submitting false or misleading information may affect our ability to fulfill an order or provide support.
24. Intellectual Property
Unless otherwise stated, original content on formcloth.com owned by or licensed to Formcloth may be protected by applicable intellectual property laws, including text, graphics, branding, layouts, product presentation, original images, and website design elements. Unauthorized commercial reproduction or distribution may be prohibited.
25. Privacy and Data
Personal information is handled in accordance with our Privacy Policy, and our website may also use cookies and similar technologies as described in our Cookie Policy.
26. Fraud and Security
We may take reasonable steps to protect customers and our website from fraud, unauthorized transactions, account misuse, malicious activity, and security threats through measures such as transaction verification or order review.
27. No Guarantee of Uninterrupted Service
While we work to provide reliable service, we do not guarantee that the website will always be available, error-free, uninterrupted, or free from technical issues. We will make reasonable efforts to address material issues when identified.
28. Limitation of Responsibility
To the extent permitted by applicable law, Formcloth is not responsible for losses caused solely by events outside our reasonable control, such as certain carrier disruptions, network failures, external service outages, natural events, and unavoidable operational disruptions. Nothing in this Disclaimer excludes or limits liability that cannot legally be excluded or limited.
29. Consumer Rights
Nothing in this Disclaimer is intended to limit, waive, or exclude mandatory consumer rights. Where applicable law provides customers with rights concerning defective products, incorrect products, refunds, returns, misleading information, or unfair commercial practices, those mandatory legal rights remain available.
30. No Waiver of Statutory Rights
Any statement in this Disclaimer must be interpreted consistently with applicable consumer protection laws. If a provision conflicts with a mandatory legal right, the applicable legal requirement will control to the extent required by law.
31. Changes to This Disclaimer
We may update this Disclaimer when necessary to reflect changes in website functionality, products, services, business operations, policies, and applicable legal requirements. The current version will be published on formcloth.com with an updated revision date.
32. Related Policies
This Disclaimer should be read together with other policies published on formcloth.com, including our Terms of Service, Shipping Policy, Return & Refund Policy, Payment Methods Policy, Order Cancellation & Change Policy, Privacy Policy, and Cookie Policy.
33. Contact Us
If you have questions about this Disclaimer, our website, a product, an order, or any information published on formcloth.com, contact:
| Store | Formcloth |
|---|---|
| Website | formcloth.com |
| Address | 497 Winchester Ave, New Haven, CT 06511-1919, United States |
| support@formcloth.com | |
| Support Hours | Monday–Saturday, 8:00 AM–7:00 PM Eastern Time (ET) |
Eastern Time observes EST (UTC−5) during standard time and EDT (UTC−4) during daylight saving time.
